Terms of Service
Effective date: April 11, 2026
These Terms of Service (the "Terms") are a legally binding agreement between you and LuvScreen, LLC ("LuvScreen," "we," "our," or "us"), a Georgia limited liability company. They govern your use of the LuvScreen website, mobile-optimized web app, and related services (collectively, the "Service").
Please read these Terms carefully. They include an arbitration agreement and a class-action waiver (see Section 13 below) that affect how disputes between you and LuvScreen are resolved. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and able to form a binding contract under the laws of your jurisdiction to use LuvScreen. By using the Service, you represent that you meet these requirements. The Service is not directed to anyone under 18, and we do not knowingly allow minors to use it. If we learn you are under 18, we will terminate your account.
You also represent that you are not (a) located in, or a national or resident of, any country subject to a US Government embargo, or (b) listed on any US Government list of prohibited or restricted parties.
2. Your Account
To use most features of the Service, you must create an account through our authentication provider (Clerk). You agree to:
- provide accurate and current information about yourself;
- keep your login credentials secure and not share them with anyone else;
- promptly notify us at support@luvscreen.co if you suspect unauthorized access to your account; and
- be responsible for all activity that occurs under your account.
You may have only one active LuvScreen account. We may suspend or terminate duplicate accounts.
3. The Service
LuvScreen helps you build a personal "screen" — a short questionnaire that potential matches answer before they can contact you. Profile owners create questions and scoring criteria; applicants answer questionnaires and receive a score; profile owners review submissions and decide whether to start a conversation. Profile owners can optionally invite trusted friends to a "trusted circle" to co-review submissions.
The Service is provided "as is" and we may add, change, or remove features at any time. We may also impose usage limits, including limits on the number of submissions you can receive or reviews you can perform in a given period.
4. Acceptable Use
You agree not to use the Service to:
- post, send, or share content that is illegal, fraudulent, defamatory, obscene, hateful, harassing, threatening, sexually explicit involving minors, or that violates any third party's rights (including intellectual-property and privacy rights);
- harass, stalk, intimidate, dox, or attempt to meet or contact any user against their wishes;
- impersonate any person or entity, misrepresent your identity, or use the Service under a false name;
- create a profile for anyone other than yourself, or use someone else's photos without permission;
- collect, scrape, or harvest information about other users (including photos, names, or messages) by automated or manual means;
- circumvent any usage limits, plan restrictions, security measures, or rate limiting;
- attempt to gain unauthorized access to the Service, other accounts, or our systems;
- use the Service for any commercial solicitation, spam, multi-level marketing, escort or sex-work solicitation, or any unlawful purpose;
- upload or transmit any virus, malware, or other harmful code;
- reverse engineer, decompile, or attempt to extract the source code of the Service except to the extent applicable law expressly permits;
- use the Service to develop a competing product or to train a machine-learning model; or
- encourage or assist any third party in doing any of the above.
We may investigate and take any action we believe appropriate to enforce this Section, including removing content, suspending or terminating accounts, and reporting activity to law enforcement.
5. User Content
"User Content" means any content you submit, post, or transmit through the Service — including your profile information, photos, questionnaires, questions and ideal-answer criteria, submissions, reviewer recommendations and notes, messages, and image attachments.
5.1 Ownership
You retain all rights you have in your User Content. We do not claim ownership of it.
5.2 License You Grant Us
By submitting User Content, you grant LuvScreen a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (only to the extent technically necessary, such as resizing images), display, transmit, and otherwise use your User Content solely to operate, provide, and improve the Service for you and the people you interact with through the Service. This license ends when you delete your User Content or your account, except: (a) for content already shared with other users (e.g., a message you sent to someone), and (b) where we are required to retain copies for legal, security, or backup purposes.
You also grant other users of the Service a limited license to view and interact with your User Content as the Service intends — for example, an applicant's submission can be viewed by the profile owner and that owner's trusted-circle reviewers.
5.3 Your Responsibility
You are solely responsible for your User Content and the consequences of sharing it. You represent and warrant that:
- you own or have the necessary rights to submit your User Content and to grant the licenses described above;
- your User Content does not violate any law or any third party's rights;
- the photos you upload are of you (or include you), are not deceptively altered, and were not taken without the subject's consent; and
- the information you share about yourself is accurate.
5.4 We Don't Pre-Screen
We do not pre-screen User Content, but we reserve the right (but not the obligation) to remove or refuse to display any User Content for any reason, including violations of these Terms or our community standards.
6. AI-Assisted Scoring
LuvScreen uses an artificial-intelligence model from Anthropic (Claude) to score short-answer responses on questionnaires. By submitting a short-answer response, you understand and agree that:
- the question, the profile owner's ideal-answer criteria, and your response (HTML-stripped and truncated to 2,000 characters) will be sent to Anthropic for scoring;
- AI scores are estimates and can be wrong;
- the AI score does not by itself decide whether anyone contacts you — that is a human decision made by the profile owner;
- a profile owner may override the AI score; and
- per Anthropic's commercial terms, your inputs and outputs are not used to train Anthropic's models.
If you do not want your responses processed by AI, do not submit short-answer responses on LuvScreen.
7. Safety, Conduct, and Real-World Meetings
LuvScreen helps people connect, but we are not responsible for the conduct of any user, online or offline. We do not conduct background checks on users. The screening tools we provide help profile owners filter for compatibility — they are not safety credentials.
You are responsible for your own safety. If you choose to meet another user in person:
- meet in a public place;
- tell a friend or family member where you'll be;
- do not share financial information, government IDs, or passwords with anyone you meet through the Service;
- be cautious about sharing your home address or workplace; and
- trust your instincts. If something feels wrong, leave.
If you experience harassment, abuse, or believe a user is breaking these Terms, please report it to support@luvscreen.co. If you believe you are in immediate danger, call your local emergency number.
8. Pricing, Plans, and Billing
8.1 Free and Paid Plans
LuvScreen currently offers a free plan and may, in the future, offer one or more paid plans (each a "Subscription"). Plan features and limits are described on our pricing page and may change from time to time. We may use rolling 24-hour usage counters to enforce plan limits (for example, the number of submissions you may receive or reviews you may perform in a day).
8.2 Billing
If you subscribe to a paid plan, you authorize us and our payment processor (Stripe) to charge your payment method for the applicable fees, including taxes. Subscriptions automatically renew at the end of each billing period (monthly or annually, depending on the plan you select) until you cancel. The renewal will be charged to the same payment method on or about the renewal date at the then-current price for that plan.
8.3 Cancellation
You may cancel a Subscription at any time from your account settings or by emailing support@luvscreen.co. Cancellation takes effect at the end of the current billing period; you will continue to have access to paid features until that period ends. You will not be charged again unless you re-subscribe.
8.4 Refunds
Except where required by law, paid Subscription fees are non-refundable. We may, in our sole discretion, offer refunds or credits in cases of billing errors, accidental duplicate charges, or other circumstances we determine warrant a refund.
8.5 Price Changes
We may change Subscription prices. If a price change affects an existing Subscription, we will give you advance notice (at least 30 days) and the new price will take effect at the start of the next billing period after the notice period. If you do not agree to the new price, you may cancel before it takes effect.
8.6 Free Trials and Promotions
If we offer a free trial, you must cancel before the trial ends to avoid being charged. Promotional pricing is one-time and the regular price applies on renewal unless we say otherwise.
9. Termination
9.1 By You
You may stop using the Service and request account deletion at any time by emailing support@luvscreen.co from the email address on your account, or by using any in-app account deletion control we may provide. See our Privacy Policy for what happens to your data after deletion.
9.2 By Us
We may suspend or terminate your access to the Service, with or without notice, if we believe you have violated these Terms, if your account has been inactive for an extended period, if continued access would create legal or security risk for us or other users, or for any other reason we deem appropriate. We may also discontinue the Service in whole or in part at any time.
9.3 Effect of Termination
When your account is terminated or you delete it, your right to use the Service ends. The provisions of these Terms that by their nature should survive termination — including Sections 5.2, 10, 11, 12, and 13 — will survive.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LUVSCREEN AND ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, NOR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY USER CONTENT OR AI-GENERATED SCORE.
WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE CONDUCT, IDENTITY, OR COMPATIBILITY OF ANY USER. WE DO NOT CONDUCT BACKGROUND CHECKS. ANY DECISIONS YOU MAKE BASED ON THE SERVICE — INCLUDING WHETHER TO MEET, COMMUNICATE WITH, OR SHARE INFORMATION WITH ANOTHER USER — ARE YOUR OWN.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
11. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL LUVSCREEN OR ITS OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING DAMAGES FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES — ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
LUVSCREEN'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID LUVSCREEN IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE, OR (B) ONE HUNDRED US DOLLARS ($100).
THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
12. Indemnification
You agree to defend, indemnify, and hold harmless LuvScreen, LLC and its officers, members, employees, agents, and licensors from and against any claim, demand, loss, liability, damage, or expense (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your use of or access to the Service; (c) your violation of these Terms; (d) your violation of any third party's rights, including intellectual-property, privacy, or publicity rights; or (e) your interactions with any other user of the Service, online or offline.
13. Arbitration and Class-Action Waiver
Please read this Section carefully — it affects your legal rights.
13.1 Agreement to Arbitrate
You and LuvScreen agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with LuvScreen (a "Dispute") will be resolved by binding individual arbitration rather than in court, except as set out below. This agreement to arbitrate is intended to be broadly interpreted and includes claims based on contract, tort, statute, fraud, misrepresentation, or any other legal theory. The Federal Arbitration Act governs the interpretation and enforcement of this Section.
13.2 Exceptions
The following are not subject to arbitration: (a) claims that may be brought in small-claims court, if they qualify; (b) claims for injunctive or equitable relief in any court of competent jurisdiction to stop unauthorized use or abuse of the Service or infringement of intellectual-property rights; and (c) any claim that applicable law prohibits from being arbitrated.
13.3 Procedure
The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at www.adr.org. The arbitration will be conducted in Atlanta, Georgia, or — at your election — by telephone, video, or in your county of residence if you are a US consumer. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction.
13.4 Class-Action Waiver
You and LuvScreen each agree that any Dispute will be brought only in your or our individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If a court decides this waiver is unenforceable, then this entire Section 13 is null and void.
13.5 30-Day Right to Opt Out
You can opt out of this arbitration agreement and class-action waiver by emailing support@luvscreen.co within 30 days of the date you first accept these Terms (or, if you are an existing user as of the Effective date, within 30 days of that date). Your email must include your full name, the email address on your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
14. Governing Law and Venue
These Terms and any Dispute (including non-contractual Disputes) are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules. Subject to Section 13, you and LuvScreen agree that any judicial proceeding (including small-claims actions and proceedings to enforce an arbitration award) will be brought exclusively in the state or federal courts located in Fulton County, Georgia, and you and LuvScreen consent to the personal jurisdiction of those courts.
15. Copyright and DMCA Notices
LuvScreen respects the intellectual-property rights of others and expects users to do the same. If you believe content on the Service infringes your copyright, please send a notice that complies with the Digital Millennium Copyright Act (17 U.S.C. § 512) to our designated agent:
LuvScreen DMCA Agent Garrison Douglas Email: support@luvscreen.co
Your notice should include:
- a physical or electronic signature of the owner (or authorized agent) of the allegedly infringed copyright;
- identification of the copyrighted work claimed to be infringed;
- identification of the material claimed to be infringing and information reasonably sufficient to let us locate it on the Service (e.g., a URL);
- your contact information (name, address, telephone, email);
- a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and
- a statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act on the owner's behalf.
We may remove the allegedly infringing material and, in appropriate cases, terminate the accounts of repeat infringers. You may submit a counter-notice in accordance with 17 U.S.C. § 512(g).
16. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service before the changes take effect. The "Effective date" at the top reflects the most recent version. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.
17. Miscellaneous
- Entire agreement. These Terms (together with the Privacy Policy) are the entire agreement between you and LuvScreen regarding the Service and supersede any prior agreements.
- No assignment by you. You may not assign or transfer these Terms or any rights under them. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
- No waiver. Our failure to enforce any provision of these Terms is not a waiver of that provision.
- Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force.
- No third-party beneficiaries. These Terms do not create any third-party beneficiary rights.
- Headings. Section headings are for convenience only and do not affect interpretation.
- Notices to you. We may give notice to you by email (sent to the address on your account), by posting on the Service, or by any other reasonable means.
- Notices to us. Legal notices to LuvScreen must be sent to support@luvscreen.co.
18. Contact
LuvScreen, LLC Email: support@luvscreen.co Mailing address: To be provided.
These Terms are provided as a starting point and do not constitute legal advice. LuvScreen, LLC encourages all users to read them carefully and welcomes questions to the contact above.